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Furnace Repair & Maintenance Services

Is your natural gas or propane furnace:

  • Making strange noises?
  • Not heating evenly—or at all?
  • Cycling on and off frequently?
  • Emitting unusual smells or failing to ignite?

We offer fast, reliable furnace repair, often with same-day service. Our skilled technicians service all makes and models and will get your heat back on quickly and safely.

Our Furnace Services Include:

  • Comprehensive Diagnostics – Pinpointing the root cause of furnace problems
  • Component Replacement – Fixing or replacing broken parts (like ignitors, thermostats, limit switches, etc.)
  • Preventative Maintenance – Maximize efficiency and reduce breakdowns
  • Emergency Repairs – Priority service when you need heat fast

New Furnace Installation

Need a new furnace? Frozen Flame makes it simple and stress-free.

We’ll help you choose a heating solution tailored to your home’s size, layout, and your family’s comfort needs. From high-efficiency natural gas furnaces to propane heating systems, we handle everything from consultation to full installation.

Why Choose Frozen Flame for Furnace Installation?

  • Transparent pricing – No hidden fees. The price we quote is the price you pay.
  • Professional installation by licensed, insured technicians
  • Full system testing and clean-up after install
  • Flexible payment and financing options available
  • Support and service after the install

Common Furnace Issues We Fix:

  • Faulty thermostats
  • Dirty or clogged filters
  • Broken limit switches
  • Ignition problems
  • Blocked drain lines
  • Blower motor failures
  • Noisy or inconsistent heating

Get Started Today

Don’t let the cold creep in. Whether you need emergency furnace repair, or a new system installed, Frozen Flame is here to help.

Serving Waterloo, Kitchener, Cambridge, Guelph, and surrounding areas.

Stay Warm This Winter with Frozen Flame

Don’t wait in the cold!

Heat Pump Installation & Repair

HVAC technician connecting manifold gauges to an outdoor air conditioning unit for diagnostic testing

Heat Pump Installation & Repair in Waterloo, Kitchener, Cambridge & Guelph

Year-Round Comfort from One High-Efficiency System

Looking for a smart, eco-friendly way to heat and cool your home? A modern heat pump could be the perfect solution. At Frozen Flame Heating & Air Conditioning, we offer professional heat pump installation, repairs, and maintenance.

From surviving freezing Ontario winters to staying cool in the summer, our systems are built for this climate. Get efficient, all-season comfort from a single unit—backed by expert service from your local HVAC professionals.

Heat Pump Repair Services

Is your heat pump not keeping up with the weather? Our certified technicians can diagnose and repair all major issues quickly—including emergency service when needed.

Common Heat Pump Problems We Fix:

  • Refrigerant leaks – Reduced efficiency or total system failure
  • Broken reversing valve – Can’t switch between heating & cooling
  • Faulty compressor contactor – System running non-stop
  • Damaged start capacitor – Clicking noises or system not turning on
  • Inefficient airflow or freezing coils – Poor heating/cooling performance

We offer quick response times to minimize downtime and keep your home comfortable year-round.

Benefits of Installing a Heat Pump

Whether you’re upgrading from an older system or building new, a heat pump offers big advantages:

  • All-in-One Heating & Cooling
  • Energy-Efficient Operation
  • Lower Utility Bills
  • Eco-Friendly Technology
  • Quiet, Zoned Comfort (especially with ductless mini-splits)
  • Improved Indoor Air Quality with multi-stage filtration

Our team will help you select the right air-source or ductless system based on your home’s size, layout, and energy needs.

How Much Does a Heat Pump Cost?

There’s no one-size-fits-all answer—the cost of a new heat pump depends on several key factors:

  • Home Size & Layout – Larger homes require higher capacity systems
  • System Type – Packaged, split, ductless, or geothermal
  • Energy Efficiency (SEER2 Rating) – Higher-rated units cost more upfront but save more long-term
  • Labour & Installation Complexity – Custom installs (like replacing older systems or tricky ductwork) may add to the cost

Heat Pump Repair Costs – What to Expect

Repair pricing depends on the type of issue, availability of parts, and whether service is needed after hours or on holidays. Some jobs are quick fixes—like a faulty thermostat—while others may require specialty components or multiple visits.

But with Frozen Flame, you always get:

  • Honest diagnosis & pricing upfront
  • Quality parts from trusted suppliers
  • Emergency repairs available
  • Repairs done right the first time

Why Choose Frozen Flame Heating & Air Conditioning?

  • Local experts serving Waterloo, Kitchener, Cambridge, Guelph & surrounding areas
  • Trusted advice & support for Ontario homes
  • Trained technicians for all major heat pump brands
  • Eco-friendly systems that reduce your carbon footprint
  • Fair, transparent pricing—no surprises

Ready to Upgrade or Repair Your Heat Pump?

Don’t settle for uncomfortable winters or costly cooling. Trust Frozen Flame for expert service and top-tier comfort.

Tank Water Heaters – Installation, Repair & Service

Technician repairing the gas control valve on a residential water heater

Reliable Hot Water Solutions from Frozen Flame Heating & Air Conditioning
Serving Waterloo, Kitchener, Cambridge & Guelph

When it comes to dependable hot water, tank water heaters remain the most trusted and common solution for homeowners. At Frozen Flame, we specialize in water heater installation, repair, and maintenance—keeping your home running smoothly and your water comfortably hot.

What is a Tank Water Heater?

Tank water heaters store and heat large volumes of water, making them ideal for homes with high daily usage. They’re available in both electric and gas models and provide several benefits:

  • Lower upfront cost compared to tankless units
  • Simpler, faster installation
  • Continuous supply of hot water
  • For gas models: hot water available even during power outages

Top-Rated Water Heater Services

At Frozen Flame Heating & Air Conditioning, we offer full-service solutions to meet all your water heating needs:

  • Water Heater Repairs – Fast and affordable fixes for leaks, strange sounds, rust, or no hot water
  • New Installations – Professional replacement of old or broken systems with energy-efficient models
  • Water Heater Maintenance – Extend the life of your system and prevent breakdowns
  • Water Heater Rentals – Flexible options if you prefer not to buy upfront

Common Signs Your Water Heater Needs Attention

Don’t wait until your water heater fails completely. Call us if you notice:

  • No hot water or inconsistent temperature
  • Hot water runs out quickly
  • Leaking or pooling water around the tank
  • Rust-colored or smelly water
  • Strange noises like banging or popping

Our team will inspect, diagnose, and repair your system efficiently. If a replacement is needed, we’ll recommend the best unit for your home—without upselling or surprises.

Our Process – Simple & Transparent

  • Inspection – We diagnose the issue using modern tools
  • Clear Explanation – You’ll know what’s wrong and how much it will cost
  • Repair or Replacement – We fix it or install a new unit, based on your needs
  • Testing & Clean-Up – We leave your home clean and ensure your system works perfectly

Book Your Water Heater Service Today

Whether you need fast repairs or want to upgrade to a more efficient tank system, Frozen Flame is here to help. Trusted by homeowners across Waterloo, Kitchener, Cambridge, and Guelph, we offer honest service, expert advice, and long-term solutions.

Tankless Water Heater Installation And Service

HVAC technician installing or repairing a Navien tankless water heater

A tankless water heater is a type of water heater that doesn’t use a storage tank to heat water. Instead, hot water is produced only when you need it. Tankless water heaters are smaller and more efficient than traditional water heaters.

Many makes and models of tankless water heaters use either condensing or non-condensing technology.

Tankless water heaters typically last longer than tank style heaters with many makes and models coming with a 15 year warranty giving you piece of mind and energy savings.

How Condensing Tankless Water Heaters Work

Ultra high-efficiency tankless water heaters—also known as condensing tankless—use two heatexchangers to supply endless hot water when you turn on a faucet. They use less energy (and money) than traditional water heaters because they don’t need to reheat the water over and over.

The burner that heats the water creates hot exhaust gas. Instead of immediately venting the exhaust, condensing tankless water heaters use heat from the exhaust gas to preheat incoming cold water (making them extremely energy efficient).

As the exhaust gas cools it condenses into water vapor, which is where condensing water heaters get their name.

Air Conditioning Installation & Repair

Icon of HVAC manifold gauges

Stay Cool with Frozen Flame
At Frozen Flame, we specialize in keeping your home or business cool and comfortable throughout the hot and humid summer months in Southwestern Ontario. Whether you need a quick tune-up or a full system check, our expert air conditioning service ensures your central AC runs smoothly and efficiently.

Fast & Reliable Service

We understand the urgency when your AC isn’t working properly. That’s why we respond quickly and get the job done right the first time.

Experienced Technicians

Our licensed HVAC professionals have the skills and tools to service all major central AC systems. We work cleanly, efficiently, and always with your comfort in mind.

Local Experts You Can Trust

Proudly serving Waterloo, Kitchener, Cambridge, Guelph, Brantford, Hamilton, and surrounding areas, we’re your local choice for dependable air conditioning service.

Is Your AC Not Cooling Properly?

High humidity, uneven cooling, or rising energy bills could mean your system needs attention. Our AC service includes:

  • Full system inspection
  • Cleaning and performance optimization
  • Refrigerant level check
  • Electrical and mechanical component testing
  • Expert advice on maintenance and repairs

Book Your AC Service Today

Don’t sweat the summer. Call Frozen Flame now or book online to schedule your professional air conditioning service

Gas Fireplace Repair & Maintenance

Gas fireplace pilot and control valve repair or maintenance

Why We Love Gas Fireplaces

Imagine enjoying the warmth of a cozy fire with just the push of a button. That’s the convenience modern gas fireplaces offer. Most units today come with remote controls or wall-mounted thermostats for effortless operation and temperature control.

But the benefits go far beyond convenience.

Clean, Simple & Eco-Friendly

Gas fireplaces are:

  • Low maintenance – no need to haul or store firewood.
  • Cleaner– no ash, soot, or smoke.
  • Eco-conscious – gas burns more cleanly than wood, releasing fewer harmful by-products.

Efficient Heating, Real Savings

A high-quality gas fireplace can supplement your home’s heating system and reduce your overall energy bills. With zone heating capabilities, you’re only warming the rooms you use—making your home more efficient.

At Frozen Flame. we ensure your fireplace stays in top working condition year-round. Whether you need a one-time fix or ongoing maintenance, we’ve got you covered.

Our Fireplace Services Include:

  • Fireplace cleaning and inspection
  • Chimney and flue inspection
  • Flue repair and replacement
  • Thermocouple & thermopile replacement
  • Component diagnostics & repair
  • Sealing and gasket replacement
  • Carbon monoxide testing
  • Ventilation system inspection
  • Energy efficiency upgrades
  • Full safety inspections
  • Emergency repair services available

Gas Fireplace Installation

Looking to upgrade or install a new fireplace? We help you to ensuring a seamless and efficient installation. Whether you’re building a new space or modernizing an old unit, we make the process simple and stylish.

Prompt Gas Fireplace Repairs

When something goes wrong, we’re ready to help. Our experienced gas fireplace repair team responds quickly to ensure your fireplace is up and running—keeping your home warm and your family safe.

Heat Pump Installation & Repair In Hamilton

HVAC technician connecting manifold gauges to an outdoor air conditioning unit for diagnostic testing

Heat Pump Installation & Repair in Waterloo, Kitchener, Cambridge & Guelph

Year-Round Comfort from One High-Efficiency System

Looking for a smart, eco-friendly way to heat and cool your home? A modern heat pump could be the perfect solution. At Frozen Flame Heating & Air Conditioning, we offer professional heat pump installation, repairs, and maintenance.

From surviving freezing Ontario winters to staying cool in the summer, our systems are built for this climate. Get efficient, all-season comfort from a single unit—backed by expert service from your local HVAC professionals.

Heat Pump Repair Services

Is your heat pump not keeping up with the weather? Our certified technicians can diagnose and repair all major issues quickly—including emergency service when needed.

Common Heat Pump Problems We Fix:

  • Refrigerant leaks – Reduced efficiency or total system failure
  • Broken reversing valve – Can’t switch between heating & cooling
  • Faulty compressor contactor – System running non-stop
  • Damaged start capacitor – Clicking noises or system not turning on
  • Inefficient airflow or freezing coils – Poor heating/cooling performance

We offer quick response times to minimize downtime and keep your home comfortable year-round.

Benefits of Installing a Heat Pump

Whether you’re upgrading from an older system or building new, a heat pump offers big advantages:

  • All-in-One Heating & Cooling
  • Energy-Efficient Operation
  • Lower Utility Bills
  • Eco-Friendly Technology
  • Quiet, Zoned Comfort (especially with ductless mini-splits)
  • Improved Indoor Air Quality with multi-stage filtration

Our team will help you select the right air-source or ductless system based on your home’s size, layout, and energy needs.

How Much Does a Heat Pump Cost?

There’s no one-size-fits-all answer—the cost of a new heat pump depends on several key factors:

  • Home Size & Layout – Larger homes require higher capacity systems
  • System Type – Packaged, split, ductless, or geothermal
  • Energy Efficiency (SEER2 Rating) – Higher-rated units cost more upfront but save more long-term
  • Labour & Installation Complexity – Custom installs (like replacing older systems or tricky ductwork) may add to the cost

Heat Pump Repair Costs – What to Expect

Repair pricing depends on the type of issue, availability of parts, and whether service is needed after hours or on holidays. Some jobs are quick fixes—like a faulty thermostat—while others may require specialty components or multiple visits.

But with Frozen Flame, you always get:

  • Honest diagnosis & pricing upfront
  • Quality parts from trusted suppliers
  • Emergency repairs available
  • Repairs done right the first time

Why Choose Frozen Flame Heating & Air Conditioning?

  • Local experts serving Waterloo, Kitchener, Cambridge, Guelph & surrounding areas
  • Trusted advice & support for Ontario homes
  • Trained technicians for all major heat pump brands
  • Eco-friendly systems that reduce your carbon footprint
  • Fair, transparent pricing—no surprises

Ready to Upgrade or Repair Your Heat Pump?

Don’t settle for uncomfortable winters or costly cooling. Trust Frozen Flame for expert service and top-tier comfort.

Book Now